Because we do not sell handsets or plans directly, cancellation matters are handled entirely by Sky UK Limited.
If you've ordered a handset or plan — whether or not you first compared it here — any cancellation must be handled directly with Sky via the My Sky app, Sky's official website, or Sky's customer service team.
Under UK consumer law, you may be entitled to a statutory cooling-off period (typically 14 days), particularly where the order was placed online or by phone. Confirm the exact terms with Sky at the point of sign-up.
Unsure whether a cancellation matter should go through us or Sky? Call 08081176611 for guidance.
Need help choosing a Sky handset or plan? Speak to our independent team for a free comparison.
08081176611skyphones.shop is an independent guide, not Sky UK Limited. For existing account or billing support, please contact Sky directly.